Privacy Policy

This Privacy Policy describes how Ethos Agora LLC (doing business as stayfitzone.com) collects, uses, and discloses your personal information when you visit, use our Services, or make a purchase from the Site, or otherwise communicate with us.

For purposes of this Policy, "you" and "your" means you as the user of the Services — whether you are a customer, website visitor, or another individual whose information we have collected. Please read this Policy carefully. By using or accessing any of our Services, you agree to the collection, use, and disclosure of your information as described here.

Yes — we may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Policy on the Site and update the "Last updated" date. We encourage you to review this page periodically.

Information you directly submit through our Services may include:

• Basic contact details — name, address, phone number, email
• Order information — name, billing/shipping address, payment confirmation, email, phone
• Account information — username, password, security questions
• Shopping information — items you view, add to cart, or save to your wishlist
• Customer support information — content of messages or communications you send us

Some features require you to provide certain information. You may choose not to, but doing so may prevent you from using those features.

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include device and browser information, network connection details, your IP address, and how you navigate and interact with the Site.

We use Cookies to power and improve our Site and Services, remember your preferences, run analytics, and better understand user interaction. Third-party service providers may also place Cookies on our Site to tailor advertising. For Shopify-specific cookie details, see shopify.com/legal/cookies.

Most browsers accept Cookies by default. You can adjust your browser settings to remove or reject them, but this may impact your experience and some features may not work correctly.

We may obtain information about you from third parties, including:

• Platform providers such as Shopify, who support our Site and Services
• Payment processors, who collect payment information (e.g., bank account, card details, billing address) to fulfill your orders
• Advertising and analytics partners, who may use pixels, web beacons, SDKs, and cookies when you interact with our Services or ads

Any information we obtain from third parties is treated in accordance with this Privacy Policy. We are not responsible for the accuracy or practices of third-party information providers.

We use the information we collect for the following purposes:

• Providing products and Services — processing payments, fulfilling orders, sending transaction notifications, managing your account, arranging shipping, handling returns and exchanges, and enabling product reviews
• Marketing and advertising — sending promotional communications by email, text, or mail, and showing you relevant ads on our Site and other websites
• Security and fraud prevention — detecting, investigating, and acting on possible fraudulent, illegal, or malicious activity
• Customer support — responding to your inquiries and improving our Services

We highly recommend not sharing your account credentials with anyone. If you believe your account has been compromised, contact us immediately.

We may disclose your personal information to third parties in the following circumstances:

• Service providers — vendors who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping
• Business and marketing partners — including Shopify, to provide Services and advertise to you; these partners use your information per their own privacy notices
• At your direction — when you consent to disclosure, such as to ship products or through social media integrations
• Affiliates — within our corporate group for legitimate business purposes
• Legal and business transactions — to comply with legal obligations (e.g., subpoenas), enforce our Terms, protect our rights, or in connection with a merger or similar business event

Category	Recipients
Identifiers — basic contact details, order and account information	Vendors & service providers (ISPs, payment processors, fulfillment, support, analytics); Business & marketing partners; Affiliates
Commercial information — order history, shopping activity, customer support records
Internet/network activity — Usage Data

We do not use or disclose sensitive personal information to infer characteristics about you.

The Services may allow you to post product reviews and other public content. Any content you submit to a public area of the Services will be visible and accessible to anyone. We are not responsible for the privacy or security of information you choose to make publicly available, or for how third parties use that information.

Our Site may link to websites or platforms operated by third parties. We do not control those sites and are not responsible for their privacy or security practices. Information you share on third-party platforms — including social networks — may be visible to other users without limitation. Our inclusion of a link does not imply endorsement of that site or its operators.

Our Services are not intended for children, and we do not knowingly collect personal information about children. If you are a parent or guardian of a child who has provided us with their information, please contact us and we will delete it.

As of the effective date of this Policy, we do not have actual knowledge that we "share" or "sell" (as defined by applicable law) personal information of individuals under 16 years of age.

While we take reasonable measures to protect your information, no security system is perfect or impenetrable. We cannot guarantee absolute security, and information you send to us may not be secure while in transit. We recommend against using unsecured channels to communicate sensitive information.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Depending on where you live, you may have some or all of the following rights. These rights are not absolute and may apply only in certain circumstances:

• Right to Access / Know — request access to personal information we hold about you and how we use and share it
• Right to Delete — request deletion of personal information we maintain about you
• Right to Correct — request correction of inaccurate personal information
• Right of Portability — receive a copy of your personal information and request transfer to a third party (subject to exceptions)
• Right to Opt Out of Sale / Sharing / Targeted Advertising — direct us not to "sell" or "share" your personal information or use it for targeted advertising. If you visit our Site with the Global Privacy Control signal enabled, we will treat this as an opt-out request automatically
• Right to Limit Sensitive Data Use — direct us to limit use of sensitive personal information to what is necessary to provide the Services
• Restriction of Processing — ask us to stop or restrict processing of your personal information
• Withdrawal of Consent — where we rely on consent, withdraw it at any time
• Right to Appeal — appeal our decision if we decline your request by replying directly to our denial
• Marketing Opt-Out — unsubscribe from promotional emails at any time using the unsubscribe link; we may still send non-promotional emails related to your account or orders

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before acting on a request. You may also designate an authorized agent to make requests on your behalf.

Please contact us using the details below. If you are not satisfied with our response, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

We may transfer, store, and process your personal information outside the country you live in, including the United States. Your information may also be processed by staff and third-party service providers in other countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant UK authority, unless the transfer is to a country already deemed to provide adequate protection.

Email: contactus@stayfitzone.com
Mailing Address:
Ethos Agora LLC.
2390 Crenshaw Blvd Ste 166
Torrance, CA 90501, United States